My dad is awesome! After all the crap of the week (and let's just say depression reared its ugly head and last night was not so good) I was starting to worry that it would never get resolved.
Last night Direct Energy were supposed to come by and take another look, of course, they didn't show up. My dad had stopped in on Friday and he thought there really wasn't a major issue, but they didn't show up. My dad did show up and probably within an hour of him being here I got a call to let me know I had hot water.... here's the kicker, they had left the PART! My dad didn't even have to go to the store, they never even attempted to install / fix the part that turned out to be the problem.
I can't believe how crazy this week was.
Showing posts with label House. Show all posts
Showing posts with label House. Show all posts
Monday, March 09, 2009
Wednesday, March 04, 2009
The Heat Saga - Part 2
Tonight there is some good news: my insurance company is awesome. They aren't paying for a new heating unit, but they are putting me up in a hotel. My friends have been awesome (thanks C&M) but I feel bad for just showing up at someone's house and sleeping there. The hotel will be close to home so that I can make sure the kitties are okay.
My dad is hopeful that he will be able to put in a unit that I own and I won't have to pay anymore money to DE. They have not been calling me back at all and I'm so sick of them.
I was also able to get my charges with DE separated off of my gas bill.
The house is warm today - the space heaters actually work (but not looking forward to my energy bill this coming month). The lowest it got to was 47 degrees.
My dad is hopeful that he will be able to put in a unit that I own and I won't have to pay anymore money to DE. They have not been calling me back at all and I'm so sick of them.
I was also able to get my charges with DE separated off of my gas bill.
The house is warm today - the space heaters actually work (but not looking forward to my energy bill this coming month). The lowest it got to was 47 degrees.
Tuesday, March 03, 2009
The Heat Saga
This past weekend I went away on a work retreat. The company I now work for goes on two retreats a year. The owner has a piece of property up near my dad's place and invites the company up for a weekend of poker, food and snowmobiling or snowboarding.
After a fun weekend up north (where I was the chip leader for most of the night - but more on that in another blog), I came home to rest.
It was kind of chilly in my condo, but I was so tired I really didn't think about it too much and had a nap. When I woke up it was even colder. So, I called my dear old dad to find out what I should be looking for. Well, there was no heat or hot water and we could not get it to turn on.
Since I rent the hot water tank (which to make a long explanation short also handles the furnace / heat - it's a dual unit), I called Direct Energy. I stayed up until after midnight waiting for them to come and check it out or to call me back. Of course, neither happened. Enbridge who supplies the gas - hey, they showed! But, it wasn't a gas problem. I ended up having to take the day off on Monday to wait for the direct energy guy to show up. He did, he misdiagnosed the problem and I had to wait for a part that I actually didn't need (great). So, the next guy did some further checking. The unit is done and has to be replaced. Okay, let's get that done because now it is 51 degrees in my house. Well, they need to schedule and get a variance, blah, blah, blah. This is at 3pm. But, of course nothing happens for the rest of the day. So, today they sent out another guy who checked to see if I had attic access. Of course, none of the three guys that have been here before checked for that. NO, of course not. Because now I'm on day 3 of no heat (when it's -20 out there) we wouldn't want to speed things along. So, it turns out I don't have attic access so now we are waiting for the condo complex to get them into the neighbour's condo. After that maybe they will schedule the replacement that is going to cost me over $1000 (yet, it's a RENTAL). Plus, my rental costs will double.
Thanks to a friend's suggestion I have now called my insurance company and they are sending out a contractor to look to see if I'm covered under my house policy.
My dad is also looking into some other options and maybe he will be able to do the work and then I will own the unit and won't have to pay direct energy another penny.
I highly recommend that if you pay them any of your money now that you get out from under them. They are horrible and their customer service is non-existent.
Now I'm on the phone with them again and of course they haven't kept track of my previous calls so I am now on my 6th case number (in 3 DAYS)!
After a fun weekend up north (where I was the chip leader for most of the night - but more on that in another blog), I came home to rest.
It was kind of chilly in my condo, but I was so tired I really didn't think about it too much and had a nap. When I woke up it was even colder. So, I called my dear old dad to find out what I should be looking for. Well, there was no heat or hot water and we could not get it to turn on.
Since I rent the hot water tank (which to make a long explanation short also handles the furnace / heat - it's a dual unit), I called Direct Energy. I stayed up until after midnight waiting for them to come and check it out or to call me back. Of course, neither happened. Enbridge who supplies the gas - hey, they showed! But, it wasn't a gas problem. I ended up having to take the day off on Monday to wait for the direct energy guy to show up. He did, he misdiagnosed the problem and I had to wait for a part that I actually didn't need (great). So, the next guy did some further checking. The unit is done and has to be replaced. Okay, let's get that done because now it is 51 degrees in my house. Well, they need to schedule and get a variance, blah, blah, blah. This is at 3pm. But, of course nothing happens for the rest of the day. So, today they sent out another guy who checked to see if I had attic access. Of course, none of the three guys that have been here before checked for that. NO, of course not. Because now I'm on day 3 of no heat (when it's -20 out there) we wouldn't want to speed things along. So, it turns out I don't have attic access so now we are waiting for the condo complex to get them into the neighbour's condo. After that maybe they will schedule the replacement that is going to cost me over $1000 (yet, it's a RENTAL). Plus, my rental costs will double.
Thanks to a friend's suggestion I have now called my insurance company and they are sending out a contractor to look to see if I'm covered under my house policy.
My dad is also looking into some other options and maybe he will be able to do the work and then I will own the unit and won't have to pay direct energy another penny.
I highly recommend that if you pay them any of your money now that you get out from under them. They are horrible and their customer service is non-existent.
Now I'm on the phone with them again and of course they haven't kept track of my previous calls so I am now on my 6th case number (in 3 DAYS)!
Monday, February 26, 2007
The Pink Carpet is No More
Ding Dong the carpet is gone!
I can't believe how much happier I feel with the carpet out of my house (maybe that is what caused my depression). My dad did an amazing job on the floors.
My condo is still a mess as I had no time to clean up this weekend. So, pictures will have to wait.
On Friday night I headed to Karen's after work for a night of Friday the 13th. I picked up some Indian takeout for us and some beer. Her baby, Spencer, is so cute. He has the biggest smile and boy does he love his bathtime. Once Spencer was down for the night, Karen and I dug into the food and put on the first installment of Friday the 13th. Karen got the DVD collection for Xmas. I couldn't believe the picture quality. I don't ever remember the movie looking that good. I think I may have to go out and get the collection for myself. We watched part 1 and part 2. The second part is way scarier than the first. Next time we will check out parts 3 (3D) and 4 (the first one I ever saw). Can't wait.
Saturday night I headed over to Christi's for a girls night. Tara, Christi and I played an 80s trivia game. I absolutely loved it (even when I was losing for the first half of the game). Movies, TV and music from the 80s, how can you go wrong (there were also events and sports questions - we didn't like those). Then we relaxed in the hot tub. All in all a good evening.
I can't believe how much happier I feel with the carpet out of my house (maybe that is what caused my depression). My dad did an amazing job on the floors.
My condo is still a mess as I had no time to clean up this weekend. So, pictures will have to wait.
On Friday night I headed to Karen's after work for a night of Friday the 13th. I picked up some Indian takeout for us and some beer. Her baby, Spencer, is so cute. He has the biggest smile and boy does he love his bathtime. Once Spencer was down for the night, Karen and I dug into the food and put on the first installment of Friday the 13th. Karen got the DVD collection for Xmas. I couldn't believe the picture quality. I don't ever remember the movie looking that good. I think I may have to go out and get the collection for myself. We watched part 1 and part 2. The second part is way scarier than the first. Next time we will check out parts 3 (3D) and 4 (the first one I ever saw). Can't wait.
Saturday night I headed over to Christi's for a girls night. Tara, Christi and I played an 80s trivia game. I absolutely loved it (even when I was losing for the first half of the game). Movies, TV and music from the 80s, how can you go wrong (there were also events and sports questions - we didn't like those). Then we relaxed in the hot tub. All in all a good evening.
Thursday, February 15, 2007
Flooring
The pink carpet is almost completely gone. There is a small section left in my closet and that is it. It is amazing. My dad has done an awesome job and the flooring looks great.
We worked most of the weekend and part of this week. The living room, bedroom and kitchen are done.
Last night I finally finished removing the old linoleum. That was horrible. There were large sections where it just peeled off the floor, but the parts that were glued were not at all fun. Yes, that is how I spent my valentine's day: in the dust and dirt of removing linoleum.
All that is left is the breakfast nook, the back bedroom and my bedroom closet. I know the cats will be super happy when it is all done. I will have before and after pictures once the dust settles. My laptop is covered in dust.
We worked most of the weekend and part of this week. The living room, bedroom and kitchen are done.
Last night I finally finished removing the old linoleum. That was horrible. There were large sections where it just peeled off the floor, but the parts that were glued were not at all fun. Yes, that is how I spent my valentine's day: in the dust and dirt of removing linoleum.
All that is left is the breakfast nook, the back bedroom and my bedroom closet. I know the cats will be super happy when it is all done. I will have before and after pictures once the dust settles. My laptop is covered in dust.
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