My dad is awesome! After all the crap of the week (and let's just say depression reared its ugly head and last night was not so good) I was starting to worry that it would never get resolved.
Last night Direct Energy were supposed to come by and take another look, of course, they didn't show up. My dad had stopped in on Friday and he thought there really wasn't a major issue, but they didn't show up. My dad did show up and probably within an hour of him being here I got a call to let me know I had hot water.... here's the kicker, they had left the PART! My dad didn't even have to go to the store, they never even attempted to install / fix the part that turned out to be the problem.
I can't believe how crazy this week was.
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